Our Mission, History and People

About Us

Safety and convenience

Mission Statement

The Big Spring Education Employees Federal Credit Union was organized in 1955 to provide its members with a safe, convenient place to save. and a source of low-cost credit when needed. Improving current services and providing new ones for our members is our goal. Our ability to provide these expanded services requires that each of us perform our duties cheerfully, faithfully and conscientiously. The Board of Directors, management and our members (who are actually our employers) expect it.

Father and daughter outside with the blue sky in background

Service Area

Our service area includes the following counties in Texas: Howard, Mitchell, Glasscock, Borden, Martin, Sterling, and Reagan.

Credit Unions

Definition and history of credit unions

What is a credit union?

A credit union is a cooperative financial institution, owned and controlled by the members who use its services. Credit unions serve groups that share a common bond, such as where they work, live or go to church. Credit unions are also not-for-profit and exist to provide a safe, convenient place for members to save money and to get loans and other financial services at reasonable rates.

In credit unions, the members are the owners. Benefits of ownership include better rates on deposits and loans and better service. Regardless of their size or field of membership, credit unions are different than for-profit financial institutions. Credit unions exist to serve their members. Banks and other financial institutions exist to make money for their stockholders.

From the World Organization of Credit Unions 

Dollar bills in the form of people holding hands, representing a cooperative financial institution
Multiple people putting coins in a piggy bank, representing a community pooling their savings to loan out to each other

History of Credit Unions

The credit union idea was born more than a century ago in the heart of Frederick William Raiffeisen, mayor of a small town in Germany. The atmosphere of its birth was famine among farmers. Debt of epidemic proportions and unscrupulous money lenders were taking all that the farmers owned. Deeply troubled by the suffering of his people, Raiffeisen appealed to wealthy citizens for aid, but their help was inadequate. This was the time for the dawn of a new idea and it came to Raiffeisen in these troubled times – an idea that people could surmount this common problem of poverty by pooling their own meager savings and lending them to each other at a low rate of interest. This was the credit union idea.


The people behind BSTCU

Big Spring Location

  • Ashley Fowlkes, CEO
  • Kayla Jo Nichols, VP Operations
  • Yvette Cotton, Member Services Representative
  • Mendy Ward, Loan Officer
  • Eneida Smith, Head Teller
  • Debbie House, Loan Processor/ Collections
  • Alma Hilario, Teller
  • Carlee Daniel, Teller
  • Trudie Stovall, Part-Time Assistant

Colorado City Location

  • Joaquina Cantu, Branch Manager
  • Lindsey Harley, Teller
  • Sarena Potter, Teller

Board of Directors

  • Amber Buske, Chairman
  • Pam Walker, Vice Chairman
  • Peggy Skiles, Secretary/Treasurer
  • James McFarland, Member
  • Linda Conway, Member
  • Johnny Deleon, Member
  • Jackie Bagnall, Member

Supervisor Committee

  • Peggy Skiles, Chairman
  • Charles Goodlett, Member
  • Jason Mims, Member
  • Johnny Deleon, Alternate

Approved Loan Officers

  • Mendy Ward
  • Joaquina Cantu

Credit Committee

  • Pam Walker, Chairman
  • Bill Schaffner, Secretary
  • JoAnn Loudamy, Member
  • Jackie Bagnall, Alternate